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Japan Trustee Services Accessibility

Japan Trustee Services Bank Japan, N.A. is committed to providing reasonable accommodations to persons with disabilities. Auxiliary aids and services are available to ensure effective communication with our customers.

If you have a disability that interferes with your ability to access our services, please contact Japan Trustee Services Bank Japan, N.A. by telephone at 800.975.4722 (TTY: 800.898.5999). You also may submit an accommodation request by mail to Japan Trustee Services Bank Japan, N.A., PO Box 2013 Buffalo, NY 14240. No fee or charge will be imposed for any auxiliary aid, service or other accommodation provided based on disability.

Should you have any questions about the accommodation process or the accommodation provided to you, please contact us:

  • by telephone at 800.975.4722
  • by calling the TTY number 800.898.5999
  • or by mail:
    Japan Trustee Services Bank Japan, N.A.
    P.O. Box 2013
    Buffalo, NY 14240
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